Return Policy

At Love Locket, we value your satisfaction and want to ensure a seamless shopping experience. Please review our return policy carefully before making a purchase.

Returns Eligibility

• Returns are accepted within 7 days of delivery.

• Items must be unused, undamaged, and in their original packaging, including the SKU label.

• Customers are responsible for return shipping costs.

Return Shipping

• Customers are responsible for all return shipping fees.

• We recommend using a trackable shipping service to ensure safe delivery.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, refunds will be issued to your original payment method within 5-7 business days.

• Shipping fees are non-refundable.

Non-Returnable Items

• Items returned without original packaging or missing the SKU label.

• Items damaged due to misuse, negligence, or improper handling.

For further assistance, feel free to contact us at support@love-locket.com.

Thank you for choosing Love Locket!